Frequently Asked Questions (FAQ)

Welcome to Hotel Saket Prayagraj's FAQ section! Here, we’ve compiled answers to some of the most common questions to help you plan your stay effortlessly.

1. General Information

Q: Where is Hotel Saket located?
A: Hotel Saket is located in Civil Lines, Prayagraj, just 700 meters from the High Court and 5 kilometers from the iconic Sangam area.

Q: What are the check-in and check-out timings?
A:

• Check-in: 11 A.M. Moring
• Check-out: 11 A.M. Moring
  Early check-in and late check-out are available upon request, subject to availability and additional charges.

Q: Does the hotel allow pets?
A: Unfortunately, pets are not allowed at the hotel.

Q: Is smoking allowed in the rooms?
A: Smoking is strictly prohibited in all rooms. However, designated smoking areas are available.

2. Booking and Payments

Q: How can I make a booking?
A: You can book directly through our website at https://hotelsaketprayagraj.com or contact us at [Insert Phone Number].

Q: What payment methods do you accept?
A: We accept credit/debit cards, UPI, net banking, and other online payment methods.

Q: Can I modify or cancel my booking?
A: Yes, you can modify or cancel your booking by contacting us at least [Insert Time Frame] prior to your check-in date. Cancellation policies and fees may apply.

3. Rooms and Facilities

Q: What amenities are provided in the rooms?
A: Each room features:

• Free Wi-Fi
• Air conditioning
• Flat-screen TV
• Complimentary toiletries
• Tea/coffee maker

Q: Do you provide extra beds or baby cots?
A: Yes, extra beds and baby cots are available upon request. Additional charges may apply.

Q: Does the hotel have a parking facility?
A: Yes, we provide secure parking for all our guests, free of charge.

4. Dining and Events

Q: Does the hotel have a restaurant?
A: Yes, we have an in-house restaurant serving a variety of cuisines, including Indian, continental, and local specialties.

Q: Can I host an event at the hotel?
A: Absolutely! We offer a wedding hall, banquet spaces, party halls, and meeting rooms suitable for weddings, receptions, corporate meetings, and private parties.

Q: How do I book a banquet hall or meeting room?
A: Please contact us at +91 9528535424 or contact@hotelsaketprayagraj.com to discuss your requirements and availability.

5. Travel and Accessibility

Q: Is the hotel accessible for people with disabilities?
A: Yes, our hotel is designed to accommodate guests with mobility needs. Please let us know in advance if you require specific assistance.

Q: Do you offer airport or railway station transfers?
A: Yes, we can arrange transfers upon request. Additional charges may apply.

Q: What are the nearby attractions?
A: Nearby attractions include:

• Sangam Area (5 km)
• Allahabad High Court (700 m)
• Anand Bhawan Museum (3.5 km)
• Khusro Bagh (2.5 km)

6. Customer Support

Q: How can I contact the hotel for further assistance?
A: You can reach us via:

• Phone: +91 9528535424
• Email: contact@hotelsaketprayagraj.com
• Address: 124-A, MG ROAD, CIVIL LINES PRAYAGRAJ -211001

Q: What should I do if I have a complaint or feedback?
A: We value your feedback! Please share your concerns with our front desk or email us directly at contact@hotelsaketprayagraj.com.

If you have any other questions, feel free to contact us. We look forward to making your stay at Hotel Saket Prayagraj a memorable experience!